Search problems, Start menu and VMware after the September Windows 10 1903 update

Microsoft has barely managed to solve the problems associated with earlier cumulative updates, while the next one caused a new series. This is the last but one update of Windows 10 May 2019 Update (KB4517211) from September 26. After upgrading to build 18362.387, some users experience problems with the Start menu, the system search engine and the VMware Workstation program.

In the case of search and the Start menu, we are dealing not so much with new problems as with old ones. At the end of September, Microsoft "solved" search and menu problemsclaiming that they are not there. More specifically, the giant could not find the cause of the problem and therefore deleted it from the list of known errors. Sweeping under the rug, as might have been expected, did not work. On the Reddit portal and Microsoft Answers forums, users report that the Start menu does not open when clicked, and "Critical Error: Start Menu not working" is displayed, and the only solution is to undo the update. Interestingly, this was not mentioned on her list of changes.

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These problems are still unrecognized and apparently take on a different form for each affected user. For example, there was a report that the KB4517211 update has repaired Start, but the search engine is still broken – the window does not slide out of the taskbar and does not work in the Start menu. Again, the only option is to uninstall the update. Users also report complete cessation of VMware Workstation Pro. Initially, it was thought that this only applies to version 14.1.7 of the program, but reports also mention older versions, including 12.5.9. When trying to run it, the Program Compatibility Assistant should display the error "VMware Workstation Pro can't run on Windows: Check for an updated version of this app that runs on Windows".

If you are experiencing any of the above problems, the best solution is not to install the KB4517211 or KB4524147 update and wait for patches. However, if they are already installed, you can withdraw them.

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